Towing vs. Roadside Assistance: What's the Difference?

Posted by Ted Knight  on November 30, 2022

Drivers often get towing and roadside assistance confused with one another, as it is easy to mix up the two terms. Knight’s Towing explains the differences so that you can get a clear understanding of each service.

Towing refers to when an automobile gets hauled from one location to another on the flatbed of a tow truck. The method of towing is usually utilized for vehicles that are unable to run anymore. However, there are other instances that necessitate an automobile being towed. Perhaps a driver must contact a tow truck company to bring a newly purchased automobile to his or her residency before registration. Or, maybe a person is not permitted to drive due to a legal reason. In other words, towing is performed in cases where a driver either cannot or should not operate a vehicle themselves. 

The vast majority of car insurance companies provide towing services for an additional cost each month. This service may or may not incorporate a roadside assistance bundle. You might be given the choice of opting for solely towing services or selecting to go with a roadside service package. If you decide to only receive towing services, you will not be entitled to the extra help that full roadside packages include. It is important to ponder if the benefit of strictly towing is enough for you, or if you want the peace of mind that further assistance provides.

Roadside assistance is a lifesaver if you become stranded as a result of your car conking out somewhere. All you need to do to get rescued from an annoying or dangerous situation is just contact your roadside assistance company and tell the representative what has happened. The dispatcher will arrange for a mechanic to arrive at your destination to assist you and examine your vehicle to assess the problem. Since car insurance companies differ in the services incorporated in their bundles, you must make certain that you are clear about exactly what is covered when you first sign up. Be aware that towing is not automatically provided with every road assistance package, so ask for clarification from your insurance agent. 

Battery service, flat tire repair, fuel delivery, lockout service, and extrication help (for when your car gets stuck and you need to get it moving) are all typically included within the scope of roadside assistance. Again, inquire about the specific services that your particular insurance plan covers.

Knight’s Towing is unbeatable when it comes to a towing company that you can trust wholeheartedly. Our experienced mechanics are available to clients 24 hours per day, seven days per week. Knight’s Towing can be reached by calling (941) 284-9741. Optimal customer safety and satisfaction are always our top concerns!

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