Drivers often get towing and roadside assistance confused with one another, as it is easy to mix up the two terms. Knight’s Towing explains the differences so that you can get a clear understanding of each service.

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There's no denying the fact that accidents will happen. And while most people are responsible adults who will exchange information and make sure everyone is ok afterward, hit-and-run accidents happen every year. While no accident is looked forward to, we'll be going over the basic information of what to do if you find yourself on the receiving end of one. 

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It's true--accidents can happen. And they happen more often than we'd like them to. All over the internet, you'll find no shortage of self-help guides on what to do when your vehicle breaks down. However, we're going to change up the typical formula today. Instead of telling you what you SHOULD do, we're going to go over what you should avoid doing. It's easy to go into panic mode, but following these guidelines will allow you to avoid considerable problems. 

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Whether you’re traveling by car or motorcycle, there’s always a risk of something going wrong. No matter how confident we are in our vehicle there is still some chance of something acting up or breaking down. Just like there’s a risk of breaking down yourself, there’s also a possibility of running into someone that’s stranded on the road. If you’re ever in this situation here are 4 things to consider doing if you see a stranded motorist that may need your help. 

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No matter how experienced you might be as a driver, commuting in the rain always presents a degree of challenge. The rainfall can limit your visibility, and slippery roads can cause a collision. Life is uncertain and unpredictable. Should you require roadside assistance while traveling in the rain, you should take some added precautions. Take a moment and look them over. The life you save might just be your own. 

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No driver plans to get stranded on the side of the road, and it can be extremely stressful and frightening when it does happen.  Whether your car has broken down or there was an accident, sometimes you need a tow truck.  Waiting for them to arrive can be dangerous, especially if you’re on a busy road or highway.  Knight’s Towing has put together a quick guide to help keep you as safe as possible while waiting for a tow truck to arrive.

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It’s no secret that life tends to be unpredictable and things can happen when you least suspect them to. Sometimes they occur when we’re behind the wheel, and this results in needing the services of a towing company. But before you reach for your smartphone to alleviate the current situation, there are a few items that you should have handy when you make that call. If you’re unsure of what these are, we’ve taken the time to list them. 

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With the more abundant availability of electric cars comes the need for roadside assistance. Truth be told, the technology is promising, but EV owners have to contend with breakdowns like everyone else. Knight’s Towing is here to help any driver who finds themselves stranded or in a bad spot.

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Roadside assistance is a service for motorists or car owners experiencing vehicle malfunctions, mechanical failures, or other difficulties that leave them stranded on the road. Vehicular problems can be utterly unpredictable. Your car may be in good condition, then the next thing you know, you’re stuck on the road with a failing engine or other issues. So, here are a few things to note on what to do while waiting for road assistance and how to choose a reliable service provider.

Safety Measures

Pull Over and Turn the Hazard Lights On

If you notice your car not working properly on your drive, it’s best to pull off the road. No matter how much in a hurry you are, you must ensure your safety by waiting for assistance. Be sure to turn on your hazard lights to help you alert the other drivers. This way, they will be aware of your situation. This will also help you avoid any other road accidents.

Wait Inside Your Car

Whether you experience a flat tire or your engine just won’t work, be sure to stay where you are and do not leave the scene. It is safer to wait for road assistance inside your car if you have a flat tire, faulty brakes, or a malfunctioning engine.

However, if you smell something wrong or there is a fire inside your car or in its engine, you must immediately get out and away for your safety. In any case, you must also notify other riders or bypassers to prevent accidents. Just be sure to be within the area while waiting for help.

Do Not Accept Help from Strangers

Whether you experience a flat tire or your engine just won’t work, be sure to stay where you are and do not leave the scene. It is safer to wait for road assistance inside your car if you have a flat tire, faulty brakes, or a malfunctioning engine.

Avoid accepting help from strangers, most importantly if you are in an unfamiliar area. You must stay aware and vigilant of your surroundings. If you are uncomfortable waiting outside your car, search for the nearest and safest store within your car’s location. Then, be sure to call a reliable service provider right away.

Check Your Warranty

You must check if you are still or already covered by your warranty. For example, you may be needing roadside assistance for a newly-purchased vehicle, which means your car is still under your manufacturer’s warranty, which covers your car repair and expenses.

Save Your Phone’s Battery

Do not use your phone to kill some time while waiting for roadside assistance. You may need it later on for contact or other purposes, so be sure to save your battery for emergency use.

Choosing a Reliable Roadside Service Provider

When you’re in a hurry to search for roadside assistance companies, you’ll most likely type in “roadside assistance near me” on your search engine. However, you must be careful to book a company that is reliable and quick. 

Another thing you should take note when choosing a roadside service provider is if they are licensed and insured. When you accept services from an unlicensed or uninsured company, you cannot guarantee whether they’ll work professionally or pay for any damage that may occur during their work. So, choose quality and trustworthy roadside assistance from licensed and insured companies like Knight’s Towing.

Observe the Service Provider

Once your chosen company has arrived, stay at the scene to conduct an observation of their services. Whatever you need help with on your vehicle, there are many precautions a roadside assistance provider must take, and you need to check if they are following these:

1. Did they take immediate action?

2. Are they working with complete equipment?

3. Do they operate safely and cautiously?

4. Did they accommodate you well?

Observations will help you see if you’ve picked the right company and if they’re doing their job right.

Knight’s Towing’s Roadside Assistance Services

When You’re in a Jam, We’ll Lend a Helping Hand! We do not want you to worry and panic because of car issues. That’s why Knight’s Towing is quick to respond to any type of vehicular problems.

So, before you experience any issues, be sure to save Knight’s Towing’s contact details on your phone. This way, we’ll be just a call away. Our numbers may come in handy most especially if you experience car lockouts, flat tires, battery or engine issues, and other malfunctions while you’re out on the road. Call Knight’s Towing for reliable and immediate roadside assistance!

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