No matter how experienced you might be as a driver, commuting in the rain always presents a degree of challenge. The rainfall can limit your visibility, and slippery roads can cause a collision. Life is uncertain and unpredictable. Should you require roadside assistance while traveling in the rain, you should take some added precautions. Take a moment and look them over. The life you save might just be your own. 

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No driver plans to get stranded on the side of the road, and it can be extremely stressful and frightening when it does happen.  Whether your car has broken down or there was an accident, sometimes you need a tow truck.  Waiting for them to arrive can be dangerous, especially if you’re on a busy road or highway.  Knight’s Towing has put together a quick guide to help keep you as safe as possible while waiting for a tow truck to arrive.

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It’s no secret that life tends to be unpredictable and things can happen when you least suspect them to. Sometimes they occur when we’re behind the wheel, and this results in needing the services of a towing company. But before you reach for your smartphone to alleviate the current situation, there are a few items that you should have handy when you make that call. If you’re unsure of what these are, we’ve taken the time to list them. 

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With the more abundant availability of electric cars comes the need for roadside assistance. Truth be told, the technology is promising, but EV owners have to contend with breakdowns like everyone else. Knight’s Towing is here to help any driver who finds themselves stranded or in a bad spot.

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Sometimes a towing service can really get you out of a jam. One of the worst scenarios imaginable occurs when you find yourself stranded on the side of a highway with no help and a busted car. This can be a very frightening and demoralizing experience.

Knight’s Towing is happy to share with you these times where it really helps to call for a tow truck.

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There are few things more enjoyable than hitting the open road and having the freedom to go for a drive whenever the spirit moves you. One of the few things about life that’s certain is just how uncertain it is. That pesky flat tire, an overheated radiator, and a variety of unfortunate events can strike your car at any moment, and it’s usually at the most inopportune times. A service such as Knight’s Towing is much more than someone to call when you’re in a jam. There are other opportunities that a 24-hour towing service offers you in time of need. 

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No matter how safely you drive, road accidents and mishaps are hard to avoid. Things can still go wrong despite your best efforts at driving. Therefore, it is best to be prepared and have the contact details of the best towing company in Bradenton on speed dial if such an incident arises.

You should thoroughly research to know the best towing company to call in case of emergencies. Because when the time comes, you might panic already and forget to ask the following questions:

What to Ask a Towing Company

What is your flat-rate fee?

Towing companies charge for their services differently; one can charge you higher than the other. Find out their flat rate and any additional fees that you may incur if you avail yourself of their service.

Do you accept my insurance?

Some towing companies may not accept your insurance, so it’s important to know this as early as possible. So that when you need to call them for a tow, you won’t worry about paying upfront.

Do you accept credit card payments?

You may not always have cash on hand in case you need a towing service. Or towing services may not be covered in your insurance plan. For these reasons, it is better to know that the towing company you will call accepts credit card payments.

Do you offer roadside assistance?

Is the towing company just a towing company? Or do they have roadside assistance that can help get you back on the road? Go for a towing company that offers roadside assistance as well.

How long does it take for the tow truck to arrive?

It’s good to know the estimated travel time of the towing vehicle to arrive in a particular location. This will give you a heads up and some peace of mind, especially if you get stranded in the night and you’re alone.

Once you’ve found the best towing company, make sure to recommend it to other drivers in your family so that you’ll be using the same towing company. Write their number on paper and place it in the glove box or, better yet, have it on speed dial on your mobile phones.

Tips for Choosing the Best Towing Company

Customer Service

You’re having a bad day already; why deal with a company with a bad attitude? When their executive is rude over the phone, their service won’t be good either. Therefore, look for a towing company with good customer service.

24/7 Service

Make sure the towing company you choose has 24/7 services. Imagine getting stranded at night only to know that your towing company has a schedule of 9 to 5. The best towing service has tow trucks available whenever you need them.

Cost

Compare quotes from different towing companies in your area. But take note that the one with the lowest price is not necessarily the best.

Company Reputation

You can check the towing company’s reputation online via reviews. Or you can ask your family or friends if they have experience with any of the towing services on your list. A positive record is what you should be looking for.

Licenses and Insurance

A good towing company is one with proper licenses and insurance. This will lessen problems and liabilities on your part.

Trust the Best Towing Company in Bradenton

Knight’s Towing is a dependable and certified towing company with over two decades of proven track record. Trust us that we can provide you with quick and affordable assistance wherever you are, 24/7.

So when you feel like something is wrong with your vehicle, pull over and reach out to us right away. Let our skilled and professional Knights save you from your stressful situation.

Towing companies are often called for car breakdowns, vehicular accidents, and illegal parking. When you find yourself in situations like these, stress and fear may get the best of you. Most drivers have not experienced calling towing services, which puts them in an uncertain situation. But knowing when to call a towing service is a must for any driver. Read on to learn this, as well as the qualities of the best towing company in Sarasota.

When to Call a Towing Service

These are some of the most common situations in which drivers might need a towing service:

  1. Flat tires – A flat tire is a typical problem drivers may deal with from time to time. It is never safe to keep driving with flat tires, so if you do not have a spare tire with you or you don’t know how to fix or replace a flat tire, call us immediately.
  2. Dead batteries – Your car’s battery will age, and it may die on you on any day. You can buy and install a new battery, and you’ll be back on the road in no time. However, it is not always the case. Your battery may die from other factors, like bad alternators. If you are unsure, contact us to help you determine the reason and fix it right away.
  3. Smoke coming from the hood – A smoking car is never a good thing. When this happens, check if something is leaking like oil or gas, but never try to resolve the issue by yourself. Call us, and we will immediately come to assess and address the situation.
  4. Getting stuck in a ditch or mud –  Not all towing companies will accept your request for help if you get stuck in a ditch. This is because not all of them have the right vehicles and tools to do the job. Fortunately, you can call Knight’s Towing for this service, as we have the suitable equipment to rescue you.

What to Expect from Sarasota’s Best Towing Company

First-class Customer Service

Excellent customer service is among the many factors that keep a company successful. At Knight’s Towing, we always put our customers first. Our team strives to turn our customers’ frowns upside down by giving an exceptional service the moment we answer their call. It’s never easy to deal with stressed and exhausted customers, but our skilled personnel will do our best to provide excellent support even while you wait for our team to arrive.

Certified Professional Staff

Failed towing operations are common in companies that hire inexperienced operators. Entrusting your vehicle to someone without enough knowledge in towing can be disastrous, so you need to look for a towing company that only has certified professionals. Our team consists of trained and certified professionals capable of handling and transporting your vehicle safely. Therefore, you will feel at ease knowing your car is in good hands.

Reliable 24/7 Roadside Assistance

Many towing companies in Sarasota offer round-the-clock towing services, but not all of them can provide reliable assistance. While you might be tempted to call the first towing service that appears on your search results, you have to consider factors that make up a reliable towing company in Sarasota.

Knight’s Towing is placed in a highly convenient area, which helps us respond to our customers quicker than other towing companies. We also offer a wide range of towing services and roadside assistance. Thus, you can rely on us for whatever vehicle issue you may be facing.

Top-of-the-line Equipment

To ensure the safety of your vehicles, we only use tow trucks, flatbeds, and other necessary towing equipment that are in their best state. No matter how short or long the travel distance is, and no matter how light or heavy your car, container, or equipment is, our skilled team always conducts truck inspections before and after each service to guarantee the safe transport of your vehicle or equipment.

Fair and Transparent Pricing

If you have never had any experience with towing services, you can be easily fooled by unreasonable prices. Roadside assistance can be expensive, but some towing companies exaggerate. We want you to feel secure when it comes to prices, that’s why we provide an honest breakdown of fees for our customers to know what they are paying for.

Trust the Best Towing Company in Sarasota

Knight’s Towing is a dependable towing company that can provide you quick and affordable assistance wherever you are. Like you, we only want the best for your vehicle. So keep our numbers ready whenever you need a helping hand because we will always be there for you.

When you feel like something is wrong with your vehicle, reach out to us right away, and let our skilled and professional Knights save you from your stressful situation.

Experiencing a car breakdown or road accident can be terrifying, which can make calling a wrecker service nerve-wracking especially if it’s your first time doing so. However, such situations can really happen, and they may even take place during the most inconvenient times. So if you find yourself in these stressful situations where wrecker services are your only option, it is best to be prepared so the towing company can rescue you quicker.

In this article, Knight’s Towing will outline for you the necessary information you need to note and the things you should expect when calling for a wrecker service.

What to Do Before Calling a Wrecker Service

1. Stay calm

Keeping yourself calm can help you make practical decisions and communicate with an operator clearly. In addition, you should remember that some wrecker services can take advantage of the situation, especially if you are obviously out of yourself. So maintain your composure and find a reliable wrecker service like Knight’s Towing.

2. Prioritize your safety

If your vehicle broke down in a safe place, you should just stay in your car and wait for help to arrive. But if the situation requires you to move away from your vehicle, turn the hazard lights on and stay in a safer place where you can still see your car.

3. Call your insurance company

Before calling a wrecker service, you should contact your insurance company to determine the coverage they provide. Some insurance providers have affiliated towing companies, so ask for their recommendations as well.

4. Take pictures of your vehicle

Pictures are excellent documentation that may come in handy in case anything wrong happens during towing. This way, you can smoothly transact with your insurance company and protect yourself from additional costs.

5. Prepare your vehicle

Don’t leave any valuables inside your car, even though most towing companies are trustworthy. Taking your essential items and documents with you is always a good idea. Once the tow truck arrives, double-check your vehicle before handing it over to the driver.

To know more about safety precautions while waiting for roadside assistance, read this article.

Things You Should Mention When Calling a Wrecker Service

1. Location

Your location is the first thing a towing company will need. However, if you are unfamiliar with your exact location, you must provide them with the best directions, including the landmarks and street signs that will help them reach you faster. You can also use your phone’s GPS if possible.

2. Vehicle’s Situation

When mentioning your car’s situation, it would be best to be as specific as possible. For example, whether you are stuck in a ditch or you have no idea what caused the breakdown, tell the towing company everything they need to know so they can bring the proper tools and equipment to help you. Moreover, you should tell them if you need immediate assistance, especially if your car is blocking traffic flow or stuck in an unsafe location. This way, they can rescue you as soon as possible.

3. Vehicle’s Make and Model

While most towing companies are well-equipped for a regular car, some vehicles require special tools for safety. Thus, telling the company your vehicle’s make and model can help them determine the best course of action. Additionally, it can help them identify the appropriate equipment to use with your vehicle’s drivetrain or drive system because it can be easily damaged with improper towing.

4. Destination

The towing company will need to know where you want to have your vehicle towed, so they can determine the costs you need to pay. You can have it brought to the nearest mechanic or your house. Nevertheless, some companies also have mechanics to fix your car on the spot.

5. Passenger Count

While you may consider riding your vehicle while it’s being towed, it is not only dangerous but illegal in some states, so it would be better to ride the towing truck or travel in a separate car. Nowadays, some wreckers come with a back seat for passengers, but the space is only limited. So, you need to inform the company about the number of passengers so they’ll know whether you can fit in their truck or not. If you need assistance with booking a ride, they may help you as well.

Bottom Line

Even though having to call a wrecker service may be an unpleasant experience, you can make it better by knowing what to do and providing the information needed, such as your location, your vehicle’s situation, your vehicle’s make and model, your destination, and your passenger count. This way, you can help the towing company get to you as soon as possible.

Do you need a dependable wrecker service? Knight’s Towing is always here to help. We are a full-service towing company that can tow and transport various types of vehicles. Get in touch with us for fast and reliable wrecker services in Palmetto, Bradenton, and the surrounding areas.

Roadside assistance is a service for motorists or car owners experiencing vehicle malfunctions, mechanical failures, or other difficulties that leave them stranded on the road. Vehicular problems can be utterly unpredictable. Your car may be in good condition, then the next thing you know, you’re stuck on the road with a failing engine or other issues. So, here are a few things to note on what to do while waiting for road assistance and how to choose a reliable service provider.

Safety Measures

Pull Over and Turn the Hazard Lights On

If you notice your car not working properly on your drive, it’s best to pull off the road. No matter how much in a hurry you are, you must ensure your safety by waiting for assistance. Be sure to turn on your hazard lights to help you alert the other drivers. This way, they will be aware of your situation. This will also help you avoid any other road accidents.

Wait Inside Your Car

Whether you experience a flat tire or your engine just won’t work, be sure to stay where you are and do not leave the scene. It is safer to wait for road assistance inside your car if you have a flat tire, faulty brakes, or a malfunctioning engine.

However, if you smell something wrong or there is a fire inside your car or in its engine, you must immediately get out and away for your safety. In any case, you must also notify other riders or bypassers to prevent accidents. Just be sure to be within the area while waiting for help.

Do Not Accept Help from Strangers

Whether you experience a flat tire or your engine just won’t work, be sure to stay where you are and do not leave the scene. It is safer to wait for road assistance inside your car if you have a flat tire, faulty brakes, or a malfunctioning engine.

Avoid accepting help from strangers, most importantly if you are in an unfamiliar area. You must stay aware and vigilant of your surroundings. If you are uncomfortable waiting outside your car, search for the nearest and safest store within your car’s location. Then, be sure to call a reliable service provider right away.

Check Your Warranty

You must check if you are still or already covered by your warranty. For example, you may be needing roadside assistance for a newly-purchased vehicle, which means your car is still under your manufacturer’s warranty, which covers your car repair and expenses.

Save Your Phone’s Battery

Do not use your phone to kill some time while waiting for roadside assistance. You may need it later on for contact or other purposes, so be sure to save your battery for emergency use.

Choosing a Reliable Roadside Service Provider

When you’re in a hurry to search for roadside assistance companies, you’ll most likely type in “roadside assistance near me” on your search engine. However, you must be careful to book a company that is reliable and quick. 

Another thing you should take note when choosing a roadside service provider is if they are licensed and insured. When you accept services from an unlicensed or uninsured company, you cannot guarantee whether they’ll work professionally or pay for any damage that may occur during their work. So, choose quality and trustworthy roadside assistance from licensed and insured companies like Knight’s Towing.

Observe the Service Provider

Once your chosen company has arrived, stay at the scene to conduct an observation of their services. Whatever you need help with on your vehicle, there are many precautions a roadside assistance provider must take, and you need to check if they are following these:

1. Did they take immediate action?

2. Are they working with complete equipment?

3. Do they operate safely and cautiously?

4. Did they accommodate you well?

Observations will help you see if you’ve picked the right company and if they’re doing their job right.

Knight’s Towing’s Roadside Assistance Services

When You’re in a Jam, We’ll Lend a Helping Hand! We do not want you to worry and panic because of car issues. That’s why Knight’s Towing is quick to respond to any type of vehicular problems.

So, before you experience any issues, be sure to save Knight’s Towing’s contact details on your phone. This way, we’ll be just a call away. Our numbers may come in handy most especially if you experience car lockouts, flat tires, battery or engine issues, and other malfunctions while you’re out on the road. Call Knight’s Towing for reliable and immediate roadside assistance!

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